Terms & Conditions


By using this website or making a purchase from Karz StarryDust, you fully agree to abide by the following terms. These policies are non-negotiable and are intended to protect our business interests. Failure to adhere to these terms may result in the cancellation of your order or denial of future purchases.

1. Agreement to Terms

  • By accessing our website or purchasing from us, you acknowledge that you have read, understood, and accepted these Terms & Conditions in full. No exceptions or modifications to these terms will be considered.

2. Product Descriptions and Accuracy

  • All product descriptions, images, and details are provided for reference only.
  • Slight variations in color, size, material, or design are possible and are not grounds for disputes, refunds, or returns.
  • Customers are responsible for reading all product details carefully before making a purchase.

3. Pricing and Payment

  • All listed prices are final, non-negotiable, and exclusive of applicable taxes, fees, or duties.
  • Payment must be completed at checkout. Orders will not be processed until full payment is received.
  • We reserve the right to cancel any order at our discretion without prior notice.

4. Order Fulfillment

  • Orders are processed and shipped based on availability and demand. Delays due to unforeseen circumstances, including supply chain issues or shipping disruptions, are not the responsibility of Karz StarryDust.
  • We are not responsible for incorrect shipping information provided by the customer. Reshipping fees due to errors will be charged to the customer.

5. Return, Refund, and Exchange Policy

  • All sales are final. No cancellations, refunds, or exchanges will be granted after a purchase is completed, except in cases of a product being defective upon arrival.
  • Requests for returns or refunds must be submitted within 48 hours of delivery with valid proof, such as photographs of defects.
  • We reserve the right to determine whether a defect qualifies for a return or refund. Decisions made by our team are final and binding.
  • Return shipping costs, including insurance, are the sole responsibility of the customer.
  • Approved refunds, if any, will be issued as store credit only, valid for future purchases and non-transferable.

6. Shipping Policy

  • Shipping times are estimates only and are not guaranteed.
  • We are not liable for lost, stolen, or damaged packages once the order is marked as delivered by the carrier.
  • Any additional customs fees, taxes, or import duties incurred during shipping are the customer’s responsibility.

7. Warranty and Liability

  • Products are sold “as-is.” We disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.
  • We are not liable for damages, losses, or injuries caused by the use or misuse of our products.

8. Customer Obligations

  • Customers are responsible for providing accurate and complete information during checkout.
  • Fraudulent orders or disputes initiated in bad faith will result in immediate termination of any business relationship and potential legal action.

9. Intellectual Property Rights

  • All content, including images, text, and product designs, is the intellectual property of Karz StarryDust. Unauthorized use, reproduction, or distribution will be prosecuted to the fullest extent of the law.

10. Force Majeure

  • Karz StarryDust is not responsible for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, pandemics, strikes, or government actions.

11. Dispute Resolution

  • In the event of a dispute, customers agree to attempt resolution directly with us before taking further action.
  • All disputes are subject to the exclusive jurisdiction of Seller and will be resolved through binding arbitration.

12. Policy Amendments

  • We reserve the right to modify these Terms & Conditions at any time without notice. Continued use of our website constitutes your acceptance of the revised terms.

13. Contact Information

If you have questions or concerns, contact us via karz.stardust@gmail.com. All communications must include your order number and full details of your inquiry.